We have published a knowledgebase covering the questions we are asked most — setting up hosting, pointing a domain, installing WordPress, how AI Employee allowances and tokens work, and what to do when a certificate has not appeared yet.
You will find it under Support → Knowledgebase once you are signed in. It is for customers only, so you will be asked to log in first.
Three places to start:
- Getting Started — what happens after you order, and where to find your logins
- Domains — registering, transferring, and pointing a domain at your hosting
- AI Employee — what each role does, and how tokens are counted
If something you need is missing, open a ticket and tell us. We would rather write the article once than answer the same question twice.
